If you’re using Windows 12 and need help fixing errors, settings issues, updates, or performance problems, this guide explains all the official and practical ways to get support — from built-in tools to advanced recovery options.

Method 1: Use the Built-in Get Help App (Official Microsoft Support)

Steps:

1. Click the Start button.
2. Type Get Help in the search bar.
3. Open the Get Help app.
4. Type your issue (example: “Windows 12 not updating”).
5. Follow the suggested solutions.
6. If needed, choose Contact Support.

💡 Best for: Beginners who want step-by-step guided support.

Method 2: Use the Settings “Get Help” Option

Steps:

1. Press Windows + I to open Settings.
2. Navigate to the section where you’re facing issues (e.g., System, Network, Updates).
3. Click Get Help at the bottom of the page.
4. Follow Microsoft’s suggestions.

💡 Best for: Settings-related problems.

Method 3: Use Windows Troubleshooters

Steps:

1. Open Settings.
2. Go to System → Troubleshoot → Other troubleshooters.
3. Click Run next to the issue (Internet, Audio, Windows Update, etc.).
4. Follow on-screen instructions.

💡 Best for: Internet, sound, update, and hardware issues.

Method 4: Search Help Directly from Start

Steps:

1. Click Start.
2. Type your issue (example: Bluetooth not working).
3. Select the suggested solution.

💡 Best for: Quick fixes without opening apps.

Method 5: Use Microsoft Support Website

For advanced help, visit the official support portal:

🔗 Microsoft Support

There you can:

• Chat with a Microsoft agent
• Schedule a call
• Browse help articles
• Download troubleshooting tools

💡 Best for: Complex or account-related issues.

Method 6: Use the Feedback Hub (Report Bugs)

Steps:

1. Search Feedback Hub in Start.
2. Click Report a problem.
3. Describe your issue.
4. Submit the report.

💡 Best for: Reporting Windows 12 bugs.

Method 7: Use Windows Recovery Options (Advanced)

Steps:

1. Open Settings → System → Recovery.
2. Click Advanced Startup → Restart now.
3. Choose:
   • Startup Repair
   • System Restore
   • Reset this PC

💡 Best for: System crashes or startup failures.

Common Windows 12 Problems & Quick Fixes

Quick Help Checklist

✔ Open Get Help app
✔ Use built-in troubleshooters
✔ Check for Windows updates
✔ Restart your PC
✔ Use Recovery options
✔ Contact Microsoft Support

FAQs (Window 12)

Is Windows 12 officially released?

Availability depends on your region and device eligibility. Check Windows Update for upgrade options.

Can I chat with a real Microsoft agent?

Yes. Use the Get Help app or visit Microsoft Support online.

Does Windows 12 have built-in troubleshooting?

Yes. It includes automated troubleshooters for most common issues.